INTRODUCTION
By using the Service, register an account to us, visit our Platform, or access the Services, You acknowledge and agree that you accept the practice of, terms, and/or policies outlined in this Privacy Policy, and you hereby authorize us to collect, use, disclose and/or process your personal data as described herein. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR PLATFORM. If we change our Privacy Policy, we will post those changes or the amended Privacy Policy on our Platform. We reserve the right to change this Privacy Policy at any time.
This policy applies in conjunction with other notices, contractual clauses, applicable consent clauses relating to our collection, storage, use, disclosure and/or processing of your personal data and is not intended to override such notices or clauses unless we state otherwise.
WHEN CASHPLUS COLLECTS PERSONAL DATA?
We will/may collect your personal data :
when you register and/or use our Services or Platform, or open an account with us.
when you submit any form, including, but not limited to, application forms or other forms relating to our products and services, whether online or in physical form;
when you enter into an agreement or provide documents or other information in connection with your interaction with us, or when you use our products and services;
when you give your device permission to share information with our app or Platform;
when you link your Cashplus account with your social media or other external accounts or use other social media features, in accordance with the provider's policies;
when you make a transaction through our Services;
when you submit feedback or complaints to us;
WHAT PERSONAL DATA WILL BE COLLECTED BY CASHPLUS?
PERSONAL DATA ACCURACY
We need your Personal Data, one of which is to be able to process transactions. Therefore, the Personal Data that You provide to Us must be as accurate as possible and not misleading. You must update and notify Us of any changes to Your Personal Data. You hereby release Us from any claims, lawsuits, damages, and/or claims in connection with the failure of transaction processing on the CASHPLUS Application caused by the inaccuracy of the Personal Data that You provide to Us.
You agree not to submit any inaccurate or misleading information, and you agree to notify us of any inaccuracies or changes to such information. We reserve the right at our discretion to require further documentation to verify the information submitted by you.
HOW CASHPLUS PROTECTS AND RETRIEVES CUSTOMER INFORMATION
We implement various security measures and endeavor to ensure the safety of your personal data on our systems. Users' personal data is behind a secure network and can only be accessed by a small number of employees who have special access rights to the system. Nevertheless, the absence of absolute guarantees or security is unavoidable.
We will retain personal data in accordance with the Privacy Act and/or other applicable laws. That is, we will destroy or anonymize your personal data when we reasonably consider that (i) the purpose for which the personal data collected is no longer served by the personal data repository; (ii) storage is no longer required for any legal or business purpose; and (iii) there is no warrant legitimizing the further withdrawal of personal data. If you stop using our Platform, or your authorization to use the Platform and/or Services is terminated or withdrawn, we may continue to store, use and/or disclose your personal data in accordance with the Privacy Policy and our obligations under the Privacy Act. Subject to applicable law, we may securely dispose of your personal data without prior notice to you.
PERSONAL DATA COLLECTION
Providing your Personal Data is voluntary. However, if You do not provide Your Personal Data to Us, We will not be able to process Your Personal Data for the purposes described below, and may cause Us to be unable to provide services or products to, or process payments from You. We will collect Your Personal Data when You create or update Your Account or at such other times as We request from You if required from time to time. We will collect your Personal Data every time you access Cashplus or make a transaction using the Cashplus Application.
PERSONAL DATA USE
We will process, analyze and/or use your Personal Data for the following purposes as well as other purposes permitted by applicable laws and regulations :
identifying and registering you as a Cashplus user and performing verification, deactivate or manage your account, including conducting Know Your Customer processes (Know Your Customer);
enable Us to provide the services You have requested or process the transactions You have requested;
prevent, detect, investigate and resolve the occurrence of actions that constitute a crime, prohibited, illegal, unauthorized or fraudulent, which may occur in the use of Cashplus (including but not limited to fraud, embezzlement, theft and money laundering);
develop, enhance and provide products to meet your needs;
conducting research on demographic data of Cashplus users;
developing, improving, and providing Our services, Cashplus, and features within Cashplus;
sending information that We consider useful to You including information about services from Us after You have given Us your consent that You do not mind being contacted about Our services;
internal administrative purposes, such as; auditing, data analysis, records in the database;
communicate with You in relation to any matters concerning Cashplus, Our services, and/or features thereof; and
maintaining the safety, security, and continuity of Cashplus, Our services, and/or features thereof.
DATA STORAGE AND SECURITY
We ensure that Your data collected and/or accumulated by Us will be stored securely in accordance with the prevailing laws and regulations in Indonesia. We will retain your data for as long as necessary to fulfill the purposes described in this Privacy Policy;
DATA STORAGE AND SECURITY
We ensure that Your data collected and/or accumulated by Us will be stored securely in accordance with the prevailing laws and regulations in Indonesia. We will retain your data for as long as necessary to fulfill the purposes described in this Privacy Policy;
We will stop storing, deleting and/or destroying Personal Data as soon as it is deemed that the purpose of collecting Personal Data is no longer needed and allowed by the prevailing laws and regulations in Indonesia;
Your Personal Data may be stored, transferred or processed by third party service providers. We will make reasonable efforts to ensure that such third parties undertake Personal Data protection comparable to our commitments under this Privacy Policy.
UNAUTHORIZED ACCESS
We are responsible for the Personal Data that we collect from you but please note that you are also responsible for maintaining the confidentiality of your Personal Data by not allowing third parties to access your Personal Data without your consent and knowledge. In connection with this, We are not responsible for any misuse of Your Account, password and/or PIN that You create and use to access Your Personal Data wherever You store Your Personal Data, including Accounts, passwords and/or PINs to access or login to Your Cashplus. You must notify us if you believe that your Cashplus password and/or PIN is being misused by a third party.
APPLICABLE LAW
This Privacy Policy shall be governed and construed in accordance with the laws of the Republic of Indonesia.
EFFECTIVE DATE
This Privacy Policy applies from the moment a user uses our services.